QUESTION 1: What is rapport defined as?*

Talking between individuals.

Educational discussion between co-workers.

Harmonious, empathic or sympathetic relations or connection between people.

Basic communication.

Talking with family and friends.

QUESTION 2:Why is building rapport in cultural systems important?*

Build connection

Build mutual understanding

Build respect

Builds collaboration

All of the above

QUESTION 3:The strategies to building rapport include; active listening, hand gestures and respect for differences?*

True

False

QUESTION 4: What does non-verbal communication include?*

Gestures

Facial expressions

Body language

All of the above

Only b

QUESTION 5: Challenges in building rapport DO NOT include?*

Misunderstanding

Cultural barriers

Interpretation/Technology

All of the above

Only A & B

QUESTION 6: Benefits of rapport building include; improved collaboration, increased productivity and enhanced innovation.*

True

False

QUESTION 7: Tips for rapport building included cultural training. This is achieved through:*

Cultural sensitivity

Active listening

Open-mindedness

Adaptability

All of the above

QUESTION 8:Why is rapport overall important?*

Foster cooperation, facilitates communication, enhance understanding and foster collaboration.

Provides harmonious, empathic or sympathetic relations or connections.

Teaches providers how to use technology and interpretation tools.

All of the above.

None of the above.

QUESTION 9: What are the components of a cultural system?*

Language

Customs

Values

All of the above

None of the above

QUESTION 10:How do we define cultural systems?*

Social practices and rituals within a certain culture.

A dynamic whole that creates and is created by people, places, and practices.

How a person from a different culture may greet or view others and themselves.

Only A & C

None of the above

Satisfaction Survey: "Building Rapport in Cultural Systems"

Course Objectives: Participants will discover the importance of cultural rapport in diverse cultural systems. Participants will be able to facilitate and enhance communication. Participants will be able to define cultural systems and their components. Participants will be able to demonstrate cultural sensitivity. Participants will be able to apply strategies for building rapport. Participants will discover the nuances of cross-cultural communication. Participants will be able to identify cues cultural non-verbal communication.

Full Name

Age*

Ethnicity*

Location*

Education Level*

What percentage of your current clients identify as BIPOC (Black, Indigenous, and/or People of Color)?*

What percentage of your clients identify as LGBTQIA+ (Lesbian, Gay, Bisexual, Transgender, Queer/Questioning, Intersex, Asexual, or other identities)?*

What age groups are represented in your caseload? (Select all that apply)*

Did the course met their expectations as outlined in the promotional material?*

Usefulness of the course content to their needs or interests.*

Effectiveness of the course’s supporting materials.

Clarity and effectiveness of the instructor’s/author’s delivery.*

Course registration process.*

Responsiveness of the administrative staff to questions or concerns.*

Adequacy of accessibility accommodations.*

Relevance of the Course to Professional Clinicians.*

Trainees will learn the importance of cultural rapport in diverse cultural systems.*

Trainees will learn how to facilitate and enhance communication.*

Trainees will learn how to define cultural systems and their components.*

Trainees will learn how to demonstrate cultural sensitivity.*

Trainees will learn how to apply strategies of building rapport.*

Trainees will discover the importance of cross-cultural communication.*

Trainees will understand cultural non-verbal communication.*

Trainees will discover the benefits of rapport building.*

Course technology satisfaction.*

How many clients do you serve in a year?*

Length of time to complete this course and quiz in minutes. (e.g. 60 for 60 minutes)*

Additional Comments

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Quiz-Building Rapport in Cultural Systems (Delicia)

Satisfaction Survey: "Building Rapport in Cultural Systems"